Your privacy is paramount to us. We secure your registration details, including name, email, and phone number, with the highest standards. We commit to using your personal data solely to enhance your match-viewing experience and will never share it with any third parties.

We do not retain any payment information. All transactions are processed through industry-leading payment gateways, secured with SSL encryption for your safety.

Your Data Rights

Kanqiuba collects site visit data to optimize user experience.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Refund Policy

• The membership service you purchased does not match its description or has functional defects that we cannot resolve.
• Severe buffering or playback issues with the live streaming service you purchased, significantly impacting viewing experience, and our technical team cannot provide a timely fix.
• You initiated a dispute before informing our customer support team of your specific issue.

Situations Not Eligible for Refunds

• The match data package you purchased significantly deviates from actual game data, and this discrepancy was not clarified within a reasonable timeframe.
• You initiated a dispute through the payment platform before communicating with our customer support team to resolve the issue.
• The outcome of the match prediction service you purchased deviates significantly from actual game results, contrary to our service commitments.

Membership Cancellation